• Service: Muddy Bot (tf2keys.net)
• Contact: Use the in-site Support ticket system while signed in with Steam.

Information you provide or authorize through Steam / the site

• Steam ID, persona name, and avatar made available via Steam login
• Steam trade URL you submit
• Support ticket subjects and messages
• Cryptocurrency withdrawal addresses and related payout preferences you choose to save
• Trade and balance activity associated with your account (purchases, sales, deposits, withdrawals)

Information collected automatically

• Basic technical data needed to run the site (such as IP address, browser/user agent, and request metadata)
• Session cookies used to keep you signed in (for example authentication cookies)
• Anonymous or aggregated usage metrics via Vercel Analytics (page performance and traffic patterns; not used to sell advertising profiles)

We do not ask for your Steam password. Authentication is handled through Steam’s login flow.

• To operate the service: authenticate you, send and track Steam trade offers, process crypto deposits and withdrawals, and maintain balances
• To provide customer support and investigate disputes, failed trades, or abuse
• To run risk, fraud, and safety checks
• To improve reliability, security, and user experience of the website
• To understand aggregate traffic and performance via analytics

• We do not sell your personal data.
• Steam / Valve - required for login and trade offers.
• Binance - our cryptocurrency infrastructure and exchange partner, whom we use to receive deposits and send withdrawals (transaction details such as address, amount, and network).
• Hosting and platform providers that run the website and APIs (including Vercel for the site/analytics).
• We may disclose information if required by law, or to protect users, our service, or others from fraud or security threats.

We use essential cookies for authentication and session continuity. Analytics scripts from our hosting provider may collect aggregated usage data. You can control cookies through your browser settings; disabling essential cookies may prevent sign-in from working.

We keep account, trade, and support records for as long as needed to operate the service, resolve disputes, meet legal/accounting needs, and prevent abuse. You may ask us to delete account-related personal data; we may retain limited information where we must (for example completed transaction records or ban enforcement).

Depending on where you live, you may have rights to access, correct, or delete personal data we hold about you, or to object to certain processing.

To make a request, open a support ticket from the Steam account the request relates to so we can verify ownership.

We take reasonable technical and organizational measures to protect account and transaction data. No method of transmission or storage is completely secure; use a protected Steam account and never share trade confirmation codes or authenticator codes with anyone.

Muddy Bot is not directed at children under 18 (or the minimum age required in your country to use Steam / crypto services). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us via support and we will take appropriate steps.

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after an update means you acknowledge the revised policy.

Privacy questions: Support. Also see our Terms of Service.